Frequently asked questions

What are the opening times at the Zaans Museum?

We are open daily from 10:00 AM to 5:00 PM. The Zaans Museum is closed on 25 December and 1 January.

What are the advantages of having a Zaanse Schans Card?

The Zaanse Schans is free to visit, but this card gives you all kinds of extras to make your visit even more enjoyable.

With the Zaanse Schans Card, you get:

  • Free entrance to Zaans Museum and the Verkade Chocolate and Biscuit Factory.
  • Free entrance to World of Windmills and two windmills of choice.
  • Free entrance to the Weavers House, Coopery and Museum Zaanse Tijd.
  • Discount on parking ticket

What is a Family Ticket?

The Family Ticket is a ticket for the whole family, valid for two adults and two children.

Is the Zaans Museum accessible for wheelchair users?

The Zaans Museum is accessible for wheelchair users, and special parking spaces are available for disabled visitors. A limited number of wheelchairs are available in the museum. These can be reserved via or by calling +31 (0)75 681 00 00. Assistance dogs are permitted; other pets are not.

Do you have a cloakroom/lockers?

There is a free, unsupervised cloakroom where you can leave your bags or rucksacks in a locker. Please note: you can only do this if you have a valid admission ticket. Only small handbags may be taken into the museum.

What are the options for visiting with a group or school class?

Information about group visits can be found here.

How and where will I receive my tickets?

Once you have paid for and completed your order, you will receive a confirmation e-mail, with your e-ticket(s) attached as PDFs, within a few minutes. If you still haven’t received an e-mail after a couple of hours (check your junk mail folder first), contact our customer service.

Do I have to print out my ticket?

There’s no need. You can also show the QR code on the online ticket on your smartphone or tablet when you’re at the ticket desk.

Not found the answer to your question?
Contact us by e-mail: or call +31 (0)75 681 00 00